Frequently asked questions

Our practice is an outpatient non-emergency psychiatric medication management clinic. If you are having a psychiatric emergency, such as thoughts of harming yourself or others, please call 911 or go to the nearest emergency room for evaluation. Our practice only provides video tele-health services at this time. We also DO NOT provide stand-alone counseling or stand-alone therapy.

In California, we are currently accepting Aetna, Anthem Blue Cross Behavioral Health, Cigna, HealthNet (MHN), Magellan, United Healthcare (Optum) and United Behavioral Health insurances at this time. In Idaho, we are currently accepting Blue Cross of Idaho, Pacific Source, Regence Blue Shield, Select Health, St. Luke's Health Partners and United Healthcare insurances at this time. We also accept payments by cash or credit card​ for self pay or out-of-network patients. With clients that pay for their visits in this manner, we will provide you with a super-bill that you may use to submit for attempted reimbursement to your insurance carrier, if needed, for out-of-network situations.

Our practice focuses on medication management in conjunction with very brief psychotherapy. For those interested individualized therapy, we can assist you with referrals to a new therapist or you may to continue to see your current counselor, therapist and/or psychologist. We attempt to work in conjunction with your therapist to better serve your mental health service plan.

On-boarding (establishing your patient profile and account) may take up to one week, but is usually faster. After this complete, scheduling will be dependent on availability.

We do not regularly accommodate same day appointments due to the volume of other clients that we serve, but may make exceptions if an appointment is available for established patients only.

We are currently offering the ability to use a HIPAA compliant telemedicine platform for stable, established clients. Lunch-time, late afternoon and limited weekend appointments will be offered to accommodate busy persons with work or school schedules. (A minimum of one face-to-face office visit may be required per year)